Confidence in Gorgeous Hair

Luxury Extensions designed and customised for you with the most seamless install

for the beautiful hair you have dreamt of

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Frequently Asked Questions

We understand that hair extensions are a luxury and we are here to help you

Will it damage my hair?

Only if you go to someone that hasnt been trained properly and is in it for quick $$$. Hair extensions installed correctly by experienced professionals using the right method for your hair type and density will not damage your hair, in fact the right extensions will help your hair to grow as it acts like a protective layer for your natural hair.

Is there a lot of maintenance?

If by maintenance you mean I need to look after it, then yes. Maintenance includes things like not sleeping with wet hair, brushing it everyday and applying some hair oil, using recommended products to wash your hair, and loosely braiding it when you go to bed. These are all things you should be doing to your own hair, so its literally just an extension of the same care - pun intended :-)

Can I wash my hair as normal and how often?

Yes and it is recommended to wash you hair extensions anywhere from 1-3 times a week depending on your own natural hair in the exact same way, unless you are murdering your hair in the shower like the scene from Psycho, then your extensions will stay alive for the expected duration of their lifespan. Your hair care routine will be discussed in salon and your stylist will recommend the right haircare for you to use at home to make sure both your hair and the extensions stay gorgeous, healthy and shiny for as long as possible.

How long will my extensions last ?

Our hair is raw virgin and unprocessed meaning it hasnt been tampered with and manipulated with hundreds of carcogenic chemicals. It will do exactly what your natural hair will do. Our dark virgin hair will last for years if properly looked after. All hair that has been lightened will have a shorter life and that can been anywhere from 9-18 months, all dependent on home care and lifestyle.

Do you use Russian hair?

The name Russian is 95% of all cases a fallacy as 85% of all the worlds hair supply comes from Asia, India the largest source followed by China. Other reputable sources are South Amercia but as we only source ethically we do not touch hair from Latin America or Europe as most of this hair is tainted by crime syndicates involved in human trafficking and who wants that kind of energy attached to their hair or their conscience. Also Russians are not lining up to donate their hair and if you crunch the numbers of their population their is no way that they are supplying all this Russian Hair apparently on the market. European Virgin Hair is super expensive and rare and we would be charging over $7000 for it if we had it. In our professional opinion, Asian hair is the most resilient and luscious in the world. Marketing Asian hair as Russian/Slavic is simply whitewashing to brand it as European to make it more palatable and charge buyers more $$$$.

Is your hair ethically sourced?

Yes we travel to India several times a year to source raw virgin hair that comes from temples that are bought by hair merchants. We literally look at hundreds of bundles of hair, and only chose the very best for our factory and salon. We also travel to parts of rural Java with our local partners to purchase single donor hair directly from the donor. This hair is purchased at a very fair price, as we believe that donors should be paid substantially for their hair, as often they are selling their hair to pay for childrens tuitions fees and or medical costs. This hair is rarer and often comes at a higher premium for our clients. Occassionally we also get single donor hair from our salon and or people contacting us to sell their hair which we cut in salon - but this is not the norm and when we get access to this hair we usually offer it exclsuively to our existing clientele. Our raw virgin hair is both single and mulitdonor bundles and we are transparent about which is what when offering our clients options. Most bundles are not single donor - another common misconception in the industry.

What type of extensions do you offer?

We hand make genuis/invisi and machine wefts, invisible and classic tape, keratin and micro bonds, customised clip ins and feather bonds, in our salon and in our small artisan factory in Indonesia.

Do you rebond keratin and microbonds?

Yes we do, we can do a removal and a relift on the same day, this is a premium express service, but normally we do a removal and a rebond and reinstall a day or two later. We also are able to change tapes to bonds, bonds to tapes and wefts to clip ins.

Why we are different

Luxury virgin hair that lasts you

Our hair is sourced by the same people that install your hair. We are hair professionals and we understand the power or virgin hair. We do not chemically process our hair ever.

Customised Colour designed for you

We do not colour match, we do not have 1200 colours in our collection, we have a total of 5 base colours and our experienced colourists design the extensions to match your hair, not the other way around.

Our own artisan factory

We sourced the hair, we over see the entire manufacturing process and we then supply directly to our client with no middle man, which means we are able to offer higher quality and thickness then anyone else so that you get better hair without having to pay more.

We match texture for more natural blends

We look at your natural texture first before colour, because our hair is unprocessed and chemical free so it will mimic your own hair before styling. No more dead straight hair extensions but natural matching texture.

Scalp analysis for a healthy installation

Before we recommend the type of method we not only assess your hair type and density we look at your scalp to find out what our naked eye cant see. When we see the condition of your follicle and scalp we can recommend the healthiest install for you

We guarantee the quality of our work

Talk is cheap, and our work and hair is not. We have spent time and money to educate ourselves in methods and installations and continue to keep learning. We stand by our skill and experience and if your not happy we will redo your hair at no cost

Co- Founder & Hair Extension Specialist

Jomana Najem

We educate clients about hair extensions and how to create and maintain healthy hair. We were sick and tired of all the BS that is the hair extension industry and its lack of transparency. We hate marketing ploys and half truths, and are on a mission to bring honesty, clarity and education to an industry that is completely unregulated.

In fact we are so dedicated to this mission that we have spent the last three years investing in our own humble factory in Indonesia, so that we can offer the most authentic, virgin hair bundles and ready made extensions to our clients in salon and offer the most honest quality luxury brand to stylists around the world.

First salon brand to own it's own artisan hair extension factory

We have installed over 550+ customised extensions

We dont colour match we colour design

4/8 Station Street

Moorabbin

(03) 9117-6211

[email protected]